The
heart of our success is customer service, and no management company can
effectively oversee their properties without knowing the details. Even
though inspections are a tremendous amount of work, and an occasional
inconvenience to our tenants, we cannot effectively serve either our
owners or tenants without seeing the property and hearing from each how
we can serve them better. At Empire we drive by every property once per
month. This give us a surface idea of what is going on. We notice
illegal tenants, pets, vehicles, and if the lawn is not being taken care
of. Furthermore, we inspect the entire property 1-2 times per year. This
is an in-depth inspection revealing many problems that are otherwise
overlooked. Deferring the repairs will only mean disgruntled tenants and
more turnover which results in lost revenues for our owners. Over the
next few months Empire will be conducting inspections and the
maintenance that follows. If you want to experience just how great our
management system is call or email for details.
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